Response from our Denver plumbing, heating, ac and electrical repairs

Our Denver CO plumbers, heating, air conditioning, sewer, drain, and hot water heater technicians are always out to satisfy our customers with the work we perform 100 percent of the time. Below are unsolicited Customer Reviews confirming our dedication to customer service and getting the job done right.

I just had Jose and his partner come out and fix a leak in my water main. I don’t usually send reviews, but the service and professionalism he portrayed was exceptional. I am a retired Air Force veteran who has trained hundreds of Airmen. I can tell if an individual is competent within 5 minutes of talking to them. Jose definitely has a passion for plumbing and customer service. He performed the service quickly and explained the actions needed very clearly. He left the area cleaner than he found it. A plumbing leak is already a stressful situation for a homeowner. His actions and attention to detail reduce my stress immediately. He is a great asset to your company and I will definitely call you again for my plumbing needs. Feel free to post my testimonial on your website.

Brion Edwards

"I had Golden West come out to get our swamp cooler ready for summer. Carlos was wonderful, really friendly and professional. He even told us about a potential weak area in our roof that we would never have known about. I will definitely be using them again for swamp cooler and if we need furnace or plumbing work done. Highly recommended"

Jamie Blackburn

"I contracted Golden West to replace my sewer mainline, as well as fix an existing drain issue from my kitchen disposal and dishwasher. I had done quite a bit of research on companies in the area, and I am thrilled I ended up going with Golden West. Rick was extremely professional, transparent, and communicative throughout the process. He oversaw the job throughout its entirety, and has followed-up several times. Alex, Felix, Gerardo, and Rick navigated the complex job and got it done in a timely manner. I highly recommend this company."

Kevin Thomas

"Had Golden west come out for a quote on a new A/C unit. Chris was very nice and professional. He was able to provide me a quote that day on several different units they offer. Which was a little lower than I was thinking it might be be for replacing my a.c. unit."

Matthew Salomonson

"Just wanted to take a moment to thank you for EXCELLENT service today! Brendon came out and serviced our AC unit, he was very professional, friendly & did an awesome job!! We are so pleased and will never call any other company for our repair needs!! Any chance we get, we will refer your company to our family & friends!! Thanks again & Brendan, you are awesome and very much appreciated!! I think you deserve a raise!! =)"

Dana Fredericks

"We worked with Phillip Smith, who did a drain rooter with camera service through our sewer line.

He was a pleasure to work with - totally thorough and knowledgeable, and patient and pleasant as well. He did a great job and took time to troubleshoot and explain things to us.

We will definitely be contacting Golden West if we have need of plumbing service again in the future. It was great to work with such a professional and friendly team."

Lianna Kachmar

"I recently had the problem all homeowners dread… My sewer had backed up into the basement. I had never used a professional plumber at this address, so I feared the worst; hucksters, overcharges, sullen workers, and shoddy work.

By accident, I discovered Golden-West Plumbing and Heating. From the first, my experience was positive. The operator receiving my call was a professional, concerned lady that was able to schedule our "disaster" in time to save our Monday schedule, and she called after each service to insure that I was satisfied.

Within minutes of the scheduled time, I met a cheerful, experienced plumber, Rick, and his assistant at my door. Both men knew exactly what they were doing. They went right to work, with the latest of tools, and had the problem isolated within minutes. (Tree Roots) While the plumbers worked, they explained Golden West company, and its dedication to customer service.

My floor, and all of the tools used were covered with protective blankets. Any sludge that managed to splash on my appliances was cleaned with antibacterial cleaner. The waste was collected and removed.

Rick then explained my options. I decided to have the old clay drain line replaced. This work was done on time, and my property restored. Even the rockwork in my yard was cleaned of dirt, and replaced on plastic to keep weeds out.

I am happy with the entire experience, and I will recommend Golden West to everyone."

Harold Perkins

"About a week ago, my husband and I bought a foreclosure that was built in 1893. When the water was turned on, every pipe in the house leaked. Our bank required that we use a company that was bonded, licensed and insured - and that's how we found Golden West Plumbing."

"We want you to know how very pleased we are with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. We truly appreciate the timely completion of our whole house re-pipe and the excellent workmanship. It's a pleasure to work with people who know the meaning of efficiency. Your staff (specifically Rick, Ian, Keith and Lee) has consistently made extra efforts to assist us in completing our projects. They stayed late and came early so we would have heat and water as soon as possible."

"We have already recommended your company to others because of our satisfaction with your service. I'll never use another plumbing company and we look forward to doing business with you for years to come."

Chris and Jenn

"I am sending this letter to express my appreciation of Keith's "stewardship" of the considerable repairs performed at our home in April 2009. At the beginning of the project Keith clearly stated that he expected to be contacted for any questions or problems we might have. He was onsite as the repairs began and made periodic visits to ensure the work was completed by the crews employed for the different aspects of the work." "We thought additional attention was required to complete some of the tasks to our satisfaction; Keith made sure the work was done as we expected. Keith was conscientious and attentive to our needs. Your company is fortunate (as are your customers) to have Keith working for you."

Gwen K.

"Golden West Plumbing did an excellent job as my sewer line was busted. They were very professional and did above and beyond my expectations. I would highly recommend them. They are very friendly and showed me exactly what to expect. They also did everything to keep the price down for us."

Darla and Gilroy

"I had a Rinnai tankless water heater installed, and I want to express my gratitude to your plumbers and others that helped with this job. I have been using the unit for over a month now and am very pleased. I learned about Golden West through the recommendation of a friend and will certainly be recommending you to others. Your employees exceeded my expectations and I am very happy with the whole process."

Justin P

"Thank you for your excellent service and installation. We are pleased to use your company when we have plumbing and heating needs."

Scott and Debbie B

"Thanks so very much for sending such a nice helper. We appreciate your good work."

Church of God in Denver

Hello, My name is John Zolman and my wife and I recently had Golden West replace our boiler for a new Intellihot system.
I just wanted to let you know that the two technicians on the job, Anthony and Carlos, did an awesome job! They were both very professional, worked super hard on getting the system in place and running properly as well as treated our house and family with total respect in all ways.
We will definitely continue using Golden West for all of our plumbing/heating needs as our experience with Anthony and Carlos was an awesome one! Please know that folks like them definitely keep customers like us coming back.
Thanks and have a great rest of your week,