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Author: Eric

7 Tips for Choosing a New Furnace

The average lifespan of a furnace ranges from 15 to 20 years. When it comes time to choose a new one, we understand that you might not know where to start.

First, there are dozens of furnace brands out there. Amana, Ruud, Carrier, Trane, Goodman — they might seem all the same to the average homeowner. But a trained furnace installation technician knows that each brand works differently.

On top of that, there are different fuel sources, like gas, electric, and solar. Add price and features to that list and you might be feeling overwhelmed at your options.

Tips for choosing a new furnace

To make it easier for you, we’ve compiled this handy guide chock full of tips on choosing a new furnace.

Related: How to know when your furnace needs replacing or repairs

#1. Prepare before your furnace breaks

If your furnace is 15 years old, it’s usually time to start shopping for a new one. This is around the time when the long-term cost of repairs will outweigh the costs of a replacement. The last thing you want to do is wait until your furnace breaks in the middle of a snowstorm to start researching your options.

#2. Consult your local furnace installation service

Choosing the right furnace involves so much more than going down to your local home improvement store or shopping online. You’ll need to choose a unit that’s right for the area’s climate and the size of your home.

Contacting a furnace installation service near you should be the first step. A trained technician will be able to evaluate your home and recommend the best unit for your needs and budget.

We provide Denver furnace installation and repair services to homeowners living in the greater Denver metro area. Contact us today for more info.

#3. Choose the right size

A furnace that’s too small won’t be able to heat your whole house efficiently. Meanwhile, a furnace that’s too big will end up wasting fuel and energy, resulting in higher heating costs. Your local furnace installation specialist can advise you on the right sized furnace for your home.

#4. Look for a good efficiency rating

When choosing a new furnace, check the annual fuel utilization efficiency (AFUE) rating. This percentage shows how much energy the unit uses to produce heat. For example, if a furnace has an AFUE of 98%, that means only 2% of energy is lost in the process of producing heat.

The minimum efficiency rating allowed today is 78%, but some units are up to 98% efficient. We highly recommend upgrading to an energy-efficient model if you haven’t already. Although they cost more upfront, these units will pay for themselves several times over throughout the years in energy savings. You may also qualify for a tax credit if you invest in an Energy Star certified furnace.

However, if upfront costs are an issue, you could opt for a slightly lower AFUE rating and still enjoy some energy savings.

#5. Read the warranty closely

You should always choose a unit with an extended warranty in case of any problems. Once you’ve confirmed that the unit is protected under warranty, learn the terms and conditions of that warranty. Many warranties stipulate that the manufacturer will not cover units that haven’t been inspected and maintained annually.

#6. Choose a two-stage furnace for maximum energy savings

Many older units are one-stage furnaces. This means they have one valve controlling the amount of fuel powering the furnace. In a one-stage furnace, that valve is either open or closed. Which means the furnace is running at 0% or 100%.

A two-stage furnace is more efficient because it has more fuel settings. The valve can be partially opened so that the furnace uses less fuel while heating your home efficiently and gradually. This means you stay warmer for longer while also saving money on heating costs. If you live in Denver, you likely won’t need your furnace running full blast anyway, since Denver’s winters are milder than other areas of Colorado.

#7. Find out whether the unit is a variable speed furnace

As its name suggests, a variable speed furnace has a blower motor that blows at different speeds. This allows for maximum control over the airflow in your home. Variable speed furnaces heat your home more efficiently, save you money on heating bills, and give you more control over the level of heat in individual rooms. Plus, variable speed furnaces even improve the air quality in your home.

Choosing a new furnace: wrapping up

There are a lot of factors to consider when choosing a new furnace. But contacting a local furnace installation service near you will take some of the guesswork out of the process.

Our trained technicians know the subtle differences between various furnace types and brands. They can provide personalized advice and recommendations to help you choose the right furnace for your home and budget.

Need some advice on maintaining your new furnace or extending the life of your current one? Call Golden West for all your Denver furnace installation and maintenance needs.

Denver Water Issues Update on Lead Reduction Program

On January 19, 2021, Denver Water sent out an update on the city’s lead reduction program. We wanted to share key parts of those updates with you so you’re informed on upcoming changes and how they may affect your home and neighborhood.

What is the Denver Water Lead Reduction Program?

Denver Water has spent more than 30 years monitoring lead levels in homes and businesses across Denver metro. The water provider has implemented several initiatives to reduce lead in the water and keep residents safe, including:

  • Providing free water quality tests
  • Inspecting and replacing known lead service lines
  • Extensively documenting the number of lead service lines throughout the city and metropolitan area
  • Reimbursing Denver homeowners who paid to have their lead service lines replaced
  • Increasing the pH of city water to prevent lead particles from lead pipes from making it into the water

The Denver Water Lead Reduction Program began in March 2020, after approval from the EPA and Department of Public Health and Environment. This initiative aims to remove all lead service lines throughout Denver over the next 15 years.

Denver Water estimates that over 80,000 properties across Denver are located near lead service lines. All affected homeowners will receive an official notification from Denver Water. Part of the notification letter includes a consent form that grants Denver Water permission to carry out the replacement.

Before the work begins, a Denver Water representative will schedule a consultation with you. During this appointment, you’ll agree on a time and date for work to commence. You’ll also receive a free drinking water pitcher with replacement filters.

See recordings of Denver Water’s virtual community meetings

Denver Water recently held a virtual community meeting to let affected homeowners know what to expect. You can view recordings of past meetings anytime here.

To see a map of where construction will take place in 2021, click here.

Frequently asked questions about the lead reduction program

Why is the lead reduction program needed if there’s no lead in the city’s drinking water?

The lead doesn’t come from the water itself, but rather the pipes used to transport it. Those pipes connect to the public mainline and are privately owned by homeowners. Check out this video from Denver Water to learn more about how lead makes its way into drinking water.

How do I know if my home’s plumbing system is connected to a lead service line?

If your home is affected, you’ll receive a letter in the mail from Denver Water. Homes built before 1951 are more likely to have lead service pipes.

Can I have my service line replaced myself?

Absolutely. If you schedule your replacement in 2021, Denver Water will even reimburse part of your expenses as long as the lines are replaced before December 20, 2021.

Can Golden West replace my lead service line?

Yes! We can replace any lead plumbing pipes that connect your home to the public mainline. And we’ll do so with minimal digging and disruption to your daily life. Once the job is done, we’ll clean up after ourselves — it’ll be like we were never there.

Contact us with all your questions about Denver lead plumbing pipes

We’re following the Denver Water Lead Reduction Program closely, and we’re well-equipped to replace your lead service line if you’d like it done sooner. We’re a family-owned business operated by Denver homeowners just like you. When you book a lead service line replacement in Denver with Golden West, you can rest easy knowing we won’t tack any hidden fees or overtime charges onto your bill.

Simply got questions about the lead reduction program? Give us a call and we’ll be happy to answer them as best we can.

What is Tree Root Intrusion? | Signs, Causes, Treatment, and Prevention

What is root intrusion? Root intrusion occurs when tree roots infiltrate plumbing pipes. Tree roots seeking water, heat, and nutrients will grow toward plumbing pipes. Over time, the growing roots put pressure on the pipes, eventually cracking and growing into them.

At first, root intrusion is virtually unnoticeable — at least, until the roots multiply. As the roots continue to grow, they’ll cause major blockages in your home’s plumbing system.

Leaving root intrusion unchecked will eventually weaken your pipes and cause them to collapse, resulting in higher sewer repair costs. Contact a sewer repair specialist near you as soon as you notice major blockages to diagnose and fix the problem as soon as possible.

Signs of tree root intrusion

You might not notice any signs of plumbing damage when roots first infiltrate your system. Over time, you might notice the following signs. Please note this isn’t a complete list — if you’ve noticed any unusual plumbing issues and suspect that root intrusion is the cause, give us a call today for an inspection.

Unexplained blockages

If your toilet or tub is backed up and you’ve ruled out all other potential causes, you might have a root intrusion issue.

Plunging the toilet more frequently

If you’re pulling out the plunger more often than usual but you haven’t noticed any other changes in your plumbing, root intrusion could be the culprit.

Gurgling drains

Strange sounds coming from your drains could indicate a blockage due to tree root intrusion.

Slow draining

Does it take longer than usual for water to drain from your sinks or tub? A tree root could be blocking water flow through the pipes.

Causes of root intrusion

The obvious cause of root intrusion is roots breaking through and growing into the pipes. But there are more specific, preventable causes. Let’s take a look at a few of them.

Tree species

Did you know some trees are more likely to cause root intrusion than others?

Tree species that often cause root intrusion

  • Oak
  • Fig
  • Elm
  • Birch
  • Maple
  • Aspen
  • Willow
  • Sycamore

Hoping to plant one of these trees in your yard? No need to choose a different species just yet. Consult with one of our plumbing specialists, who can advise you on root length and the best places to plant to minimize the risk of tree root intrusion.

Tree species that are less likely to cause root intrusion

The following species have shorter root systems and are less likely to cause root intrusion in Denver and the surrounding area:

  • Cedar
  • Cypress
  • Juniper
  • Myrtle
  • Palmetto
  • Magnolia
  • Dogwood
  • Crabapple
  • Hornbeam
  • Fan palms
  • Most fruit trees

Some subspecies of the trees on this list may have roots that spread farther than others. If you’re picking out a new sapling and you’re concerned about root intrusion, ask your local arborist or nursery about root spread.

How to treat root intrusion

The first step in treating root intrusion is to call in a local plumber. It can be tempting to try commercial root killer chemicals first, since these are relatively cost-effective. However, these treat the symptoms of root intrusion, not the cause. If you’re noticing major plumbing issues, chances are the damage is severe and requires professional attention.

Here at Golden West, we use state-of-the-art drain cameras to inspect your drains and find the roots and cracks.

Once we determine the roots’ location, the severity of the damage, and the repairs needed, we’ll get to work. For extensive tree root intrusion, we’ll use a special device to cut and remove the roots from the pipes.

If required, we’ll then replace the damaged section of the pipe. However, the main line will need to be replaced if the damage is severe or if the line is too old for repairs.

Got questions about our Denver rooter services? Give our technicians a call today. We’ll be happy to provide more insight on our process and personalized advice for your needs.

How do I prevent tree root intrusion?

Now that you know the causes and signs of root intrusion and how to treat it, here are a few steps you can take to prevent it.

Know what to plant and where

If you’re planning to plant new trees, do your homework. Learn about the species’ average root length, and choose an area to plant that’s far away from your plumbing system. Keep in mind that some shrubs and smaller plants can also cause root intrusion.

Stunt root growth with chemical agents

Copper sulfate is a top choice for killing troublesome tree roots. When choosing a chemical root killer, read the product information to ensure it won’t harm your tree and will prevent root regrowth.

Set up root barriers

Root barriers effectively fence off the roots from the pipes. You’ll find several types of root barriers on the market.

Woven root traps allow root tips to continue to grow through small holes while preventing the roots from gaining girth, minimizing the risk of damage. Root deflectors are usually made of hardy plastic or metal. Root barriers with added chemicals work well in the short-term, but the chemical agents will lose their potency over time.

Here are a few tips for choosing a root barrier system:

  • Opt for a barrier that’s at least 30 inches (2.5 feet) deep. The deeper the barrier, the more control you’ll have over root growth. For maximum protection, choose a barrier that’s 48 inches (4 feet) deep.
  • If you’re going for a deflector, choose one that’s at least 15 millimeters thick. The thicker the barrier, the better protection against root intrusion. Root deflectors work better than root traps — they’re easier to install and won’t cause damage to your landscaping.
  • If you choose a barrier with an added chemical growth inhibitor, search for one containing cupric carbonate or trifluralin. These compounds stunt root tip growth.

Got questions about tree root intrusion? Contact Golden West, the trusted name in Denver sewer repair

Tree root intrusion is a fairly common problem that can incur major expenses if not diagnosed and treated early. Call Golden West at the first sign of tree root intrusion to minimize damage and save on repair costs.

Plumbing & HVAC Spring Cleaning Checklist for Denver Homeowners

Despite the recent snows, spring is officially upon us here in Denver, with the weather slowly but surely warming up. As the snow melts and the flowers start to bloom, it’s time to shake off the cobwebs and tackle the spring cleaning.

Already powering through your spring cleaning checklist? Feeling overwhelmed just thinking about it? No matter which stage you’re in, don’t forget about your home’s plumbing and HVAC systems. A little spring maintenance now could save you thousands in repairs later on this year. Here’s a complete spring cleaning checklist especially for Denver homeowners to keep you on track.

Pro tip for new Denver homeowners: If your home was built before 1975, your sewer pipes could be made of vitrified clay. It’s a good idea to get these clay pipes replaced as quickly as possible after moving in to save yourself some hassle later on. Not sure if your pipes need replacing? Book a video pipeline inspection to find out.

Plumbing spring cleaning checklist

Scrubbing your baseboards and degreasing the kitchen backsplash is hard enough work. Do you really have to spring clean your plumbing fixtures too? Yes! (But you probably knew we were going to say that — we are a Denver plumbing company, after all.)

Cleaning and maintaining your plumbing system is a dirty job, but your home will feel a lot fresher once you’ve checked these items off your list:

  • Clean out the gutters, water spout, and vent pipes on the roof
  • Check indoor faucets and outdoor water spigots for leaks
  • Book your spring plumbing inspection to diagnose leaks, damage, and potential issues
  • Check your water heater to ensure it’s functioning optimally
  • Drain your water heater tank, or consider replacing it if your unit is over 15 years old
  • Inspect your water supply lines to your dishwasher, washing machine, toilets, and other fixtures for leaks and tears
  • Deep-clean your toilets, showers, bathtubs, and sinks
  • Descale your shower head
  • Book a drain cleaning to clear slow-clearing drains and remove clogs/debris
  • Freshen up your garbage disposal by grinding small lemon peels and ice cubes for 30 seconds
  • Pour water down drains you don’t use often to prevent odors
  • Clean the aerators in your faucets and the P-traps under your sinks

Some of these tasks can be tricky for the average Denver homeowner to do themselves. Not comfortable climbing up on the roof or inspecting your water heater? Call us and we’ll handle some of these spring cleaning items so you don’t have to!

HVAC spring cleaning checklist

Deep-cleaning your HVAC systems should be a lot easier than your plumbing fixtures. Most homeowners can tackle these jobs over a weekend.

  • Change your HVAC/swamp cooler filters — spring is the best time to do this
  • Dust the ceiling fans before turning them on to improve air quality and circulation
  • Turn on your AC to ensure it doesn’t need any repairs or maintenance
  • Clear any debris or fallen leaves from around your outdoor HVAC unit
  • Vacuum your refrigerator coils to remove dust and improve energy efficiency
  • Adjust the thermostat and change batteries if needed
  • Consider installing a programmable thermostat if you don’t already have one
  • Clean your vents and make sure they’re open and free of dust, debris, and pet hair

To take a few items off your to-do list, book an air conditioning tune-up or swamp cooler maintenance appointment to stay cool and comfortable all summer long.

Reclaim your time this spring with the help of a Denver HVAC and plumbing specialist

This spring cleaning list is pretty long. We totally understand if you’re feeling swamped just reading it. Spend more time sunbathing and less time scrubbing this spring when you book your plumbing and HVAC inspections in Denver with Golden West.

From changing air filters to repairing sewer pipes, no job is too small or too big for our trained technicians. Call us today to discover why thousands of homeowners across Denver trust us with their maintenance needs.

Common AC Problems: A Guide for Denver Homeowners

Spring has sprung in Denver! Residents throughout the Mile-High City are catching up on their spring cleaning checklists and shaking off the cobwebs after a long, harsh winter.

Spring is the perfect time to book your AC tuneup before the sweltering summer temps hit. But even with proper maintenance, things happen. Your air conditioner isn’t invincible, of course — knowing how to recognize common AC problems can save you time and money in the long run.

3 common AC problems for Denver homeowners

Keep reading to discover 3 of the most common air conditioning problems:

  • Refrigerant leaks
  • Water leaks
  • Malfunctioning thermostats

Refrigerant leaks

Most homeowners have probably heard their air conditioning repair technicians mention refrigerant. But what exactly is refrigerant? And how does it help keep you cool in the summer?

Refrigerant absorbs heat from the air in your home. Throughout the cooling cycle, refrigerant transforms from a gas to a liquid as it absorbs heat and back to a gas again as it returns to room temperature. Other parts of the air conditioning unit work together with refrigerant to turn hot air into cool air and circulate it through your home.

A refrigerant leak can be dangerous and requires immediate attention. Call a Denver air conditioning repair specialist as soon as you notice any of the following signs of a refrigerant leak:

  • hissing or gurgling sound coming from the outdoor unit even when it’s not running
  • the AC blowing mild, warm, or hot air
  • high energy bills despite no obvious change in usage
  • ice forming on the evaporator coils of the outdoor air conditioning unit

Can refrigerant get low without a leak?

Typically, only leaks cause low refrigerant levels. However, wear and tear on AC parts can also cause low refrigerant levels. When you install a new air conditioner, your Denver HVAC technician will ensure the unit is supplied with enough refrigerant to last throughout the unit’s lifespan. Don’t forget to book an annual AC tuneup to make sure your AC is working optimally.

Water leaks

Water leaks are often a sign of poor maintenance. If you don’t book annual AC tuneups, you risk the chance of water leaks both indoors and outdoors.

Indoor leaks typically occur when the unit’s condensate drain clogs up. As gross as it sounds, algae and fungi growth are the two most common culprits.

While there are some home remedies for indoor water leaks and killing algae and fungi, we don’t recommend trying them unless you really know your way around an air conditioner. (And rest assured that if you don’t, our Denver AC repair specialists do!)

Broken condensate pumps are another common cause of a leaking air conditioner indoors. Condensate pumps last 3 years on average — your local air conditioner repair service will inspect and replace these during your annual maintenance appointment if needed.

Outdoor water leaks aren’t always a cause for concern. In fact, they’re normal as long as your AC is performing like it should be and the leakage isn’t excessive. But if your AC isn’t cooling properly and the outdoor unit is leaking a lot of water, it’s time to seek professional help.

Several issues can cause outdoor water leaks, including:

  • improper installation of the AC (which is never a problem when you book your AC installation with Golden West!)
  • a broken condensate pan
  • refrigerant leaks

If you notice water leaks from your air conditioner or a drop in performance, call in the pros ASAP. Not only are indoor leaks unsightly, but they can also damage your walls and cause mold growth.

Malfunctioning thermostat

Your thermostat relies on a sensor, located near the evaporator coil, to detect the temperature and turn on the AC at the right time.

If the sensor is malfunctioning, your AC won’t turn on, or it might turn off and on seemingly at random.

Here are a few of the most common thermostat problems that cause your AC to malfunction:

  • Dislodged or broken sensor
  • Dead batteries in the thermostat
  • Constant cycling of the AC (turning off and on randomly)

Swapping out dead batteries for fresh ones is an easy job you can handle yourself. You can also check the sensor to see if it’s in the right spot. We don’t recommend trying to move it back into place yourself, though.

If you think your sensor or thermostat is broken, call Golden West, your trusted AC repair service in Denver. Our central location right off I-25 puts us in a prime position to respond to air conditioning repair emergencies throughout Denver, Aurora, Centennial, and the surrounding metro area.

Why Is My Air Conditioner Leaking So Much Water?

Noticed your AC leaking? Before you start frantically searching the internet for solutions to a leaking AC, consider where the leak is located. If your AC is leaking outdoors, you might not need to worry. Some water leaking from the outdoor unit is normal. In fact, this actually indicates your AC is working as intended!

On the other hand, if your AC is leaking water indoors, you’ll need to call in a Denver AC repair specialist. Here are a few reasons why your AC might be leaking (and how to fix it).

Clogged air filters

This is one of the most common causes of a leaking air conditioner. You should change your air filters at least every 3 months. If you have pets, you may need to change them as often as every month.

Clogged air filters make it harder for air to flow over the evaporator coil, which absorbs heat from the air in your home. Clogged filters reduce the efficiency of your AC and may also increase energy costs at the same time.

Changing your air filters is an easy DIY job, but if you need a hand, don’t hesitate to give us a call.

Low refrigerant levels

Refrigerant leaks are rare, but they can happen, particularly in older AC units nearing the end of their lifespan. If you notice a hissing or bubbling sound coming from your AC, call us ASAP. We respond quickly to Denver AC emergencies, often within 1 to 2 hours of your call.

Broken or malfunctioning condensate pump

If your indoor HVAC unit is located in the basement of an older home, it likely contains a condensate pump. This part pumps out the condensation that builds up in your AC.

Condensate pumps can last about as long as a furnace or AC unit itself — 15 years on average. When you book a Denver AC tune-ups with Golden West, we’ll inspect your condensate pump annually to ensure it’s in working order.

Over time, algae and mold can build up in the condensate pump. If this occurs, you’ll need to flush it out. Failing to clean and maintain the condensate pump properly can shorten its lifespan. Algae prevention tablets can help if it’s a recurring problem.

Condensation from the condensate pump flows outside through the condensate drain line. This line can become clogged with dirt and debris. Although you can clean out the drain line yourself with a wet or dry vac, we don’t recommend it. Here at Golden West, we have sophisticated tools made especially for cleaning your AC drain line.

Is your AC leaking? Call Golden West, the Denver AC repair experts

Indoor water leaks usually indicate the need for a repair. Remember, annual AC tune-ups can diagnose and treat problems early, saving you money on extensive repairs. While some repairs are simple enough for homeowners to handle, we recommend seeking professional help for indoor AC leaks, especially if your AC is leaking despite you recently changing the air filters. Got questions or need help fixing a leaking air conditioner? Contact us to book your AC repair appointment

Should I Replace My Clay Sewer Pipes?

Denver and its suburbs contain nearly 2,000 miles of plumbing pipes. Roughly 10% of those pipes are over 100 years old and made of vitrified clay.

Used in plumbing for over 6,000 years, vitrified clay pipes are relatively common in Denver and throughout Colorado. If your home or sewer system was built before 1975, chances are it still uses the original clay plumbing pipes.

You probably don’t think about your sewer system too often. But a little foresight goes a long way toward preventing unexpected, costly repairs. Cracked or leaking clay pipes could cost over $10,000 to replace — not to mention the added expense of repairing any damage to your home.

How do I know if I have clay pipes?

Before you call in a plumber near you, consider the age of your home. In 1975, changes to the city’s plumbing code required new sewage systems to use alternatives, like PVC or ABS pipes. If you’re living in a home built after 1975, you likely won’t have to worry. Clay pipes aren’t installed in new homes.

The easiest way to determine what type of pipes you have is with a video pipe inspection. We offer video sewer pipe inspections in Denver using state-of-the-art equipment for an affordable price.

Should I replace my clay pipes?

Yes — and the sooner, the better. Clay pipes, especially those dating back to the early 1900s, are fragile and porous, making them a major target for tree roots seeking water and nutrients.

Clay pipes present an array of problems. Not only are they more susceptible to tree root intrusion, but their looser fittings are more likely to cause leaks. Erosion and soil settlement can also put pressure on the pipes, causing them to collapse. Every year, hundreds of Denver homeowners experience these and other problems due to their clay pipe systems.

Even if they’re functioning fine now, clay pipes will need replacing eventually. The average lifespan of a clay pipe sewer system is 60 years — which means an upgrade is decades overdue for many Denver homes. For your peace of mind, have your sewer pipes inspected and replaced before a major problem occurs.

Remember, you’re responsible for maintaining and replacing all sewer pipes that connect from your home to the public sewer line.

What type of pipe is best for replacing clay pipes?

PVC and ABS are the best alternatives to clay sewer pipes. Both types have different uses as well as their own pros and cons.

Ideal for indoor plumbing, PVC pipes are lightweight, relatively inexpensive, and last well over 100 years as long as they’re maintained. They’re also highly resistant to tree root intrusion and erosion. Plus, their inner lining allows for optimal water flow and prevents the build-up of bacteria and toxins. Installing PVC pipes requires the use of a special primer in addition to the cement that connects each pipe.

A good choice for underground plumbing, ABS pipes are thicker, more rigid, and resistant to extreme temperatures. ABS pipes contain BPA while PVC pipes don’t. BPA is commonly used to harden plastic and make it more durable. ABS pipes are easier to install than PVC pipes, since they don’t require a primer. However, they’re also more susceptible to cracking and warping. Often, local plumbing codes will dictate what is used in your home.

Need to replace your clay pipes? Contact Golden West, the trusted name in Denver sewer pipe installation

We’ve replaced countless clay pipes for the homeowners of Denver. Whether you’re concerned about potential problems down the road, or you require an emergency repair, Golden West is standing by, ready to respond to all your sewer repair needs!

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